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September 12, 2019
As a brand you know that the frontline teams in-store boosts sales by engaging customers with the right messaging and the right product knowledge. If you need your frontline to engage the customer, then you must engage the frontline through on-going communication and education.A well-trained sales associate is a confident frontline worker. Empowered by knowledge, they understand how to offer the best customer service and support to anyone who walks into the store.